Privacy Policy

Deep Tail Tech is the controller of personal data described in this policy for our website and general business enquiries.

For privacy questions or requests, contact us at hello@deeptail.tech.

We may collect the following categories of information, depending on how you interact with us:

• Contact and enquiry data — such as your name, email address, company, and message content when you email us or use a contact or booking link.
• Usage and technical data — such as IP address, browser type, device information, pages viewed, and approximate location derived from IP, collected through hosting and analytics services.
• Communications — records of correspondence if you contact us for support, sales, or project discussions.
• Project and client data — if you become a client, we may process additional information needed to deliver services under a separate agreement.

We collect information directly from you (for example when you send an email or book a meeting), automatically when you browse the site (through cookies and similar technologies used by our hosting and analytics providers), and occasionally from public professional sources such as LinkedIn when relevant to a business enquiry.

We use personal information to:

• Respond to enquiries and schedule calls.
• Provide, improve, and secure our website.
• Understand how visitors use the site (aggregated analytics).
• Comply with legal obligations and protect our rights.
• Perform contracts and deliver professional services when you engage us as a client.

Where GDPR applies, we rely on one or more of the following legal bases:

• Consent — for optional cookies or marketing where required.
• Contract — to take steps at your request before a contract or to perform a contract.
• Legitimate interests — to operate and improve our website, communicate about services, and pursue business development, balanced against your rights.
• Legal obligation — where we must retain or disclose information by law.

We do not sell your personal information. We may share data with trusted service providers who process it on our behalf under contract, such as website hosting, analytics, email, and scheduling tools. They may only use data as instructed by us.

We may disclose information if required by law, court order, or to protect the rights, safety, or property of us or others.

Some providers may process data outside your country, including outside the European Economic Area. Where required, we use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

We keep personal information only as long as needed for the purposes above, including legal, accounting, or reporting requirements. Enquiry records are typically retained for a limited period unless a business relationship continues.

Depending on your location, you may have rights to access, rectify, erase, restrict, or object to processing, data portability, and to withdraw consent where processing is consent-based. You may also lodge a complaint with a supervisory authority.

To exercise your rights, email hello@deeptail.tech. We may need to verify your identity before responding.

Our site may use essential cookies required for security and operation, and analytics cookies that help us understand traffic and usage. You can control non-essential cookies through your browser settings where applicable.

Third-party analytics (such as Vercel Analytics) may collect usage data according to their own policies.

We implement appropriate technical and organisational measures to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Our website and services are not directed at children under 16, and we do not knowingly collect their personal information.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes constitutes acceptance of the updated policy where permitted by law.

Questions about this Privacy Policy or our processing of personal data: hello@deeptail.tech.

This policy is governed by the laws of Greece, without regard to conflict-of-law rules for interpretation disputes relating to the website, without limiting mandatory consumer protections where applicable.